FAQ
Product - FAQ
we recommended replacing UV lamps yearly once for the best result, in the market it's very difficult to find right accessories for replacing, you can buy all accessories from us, it's available on spare parts section
Raise a ticket to Service -Help desk there you will find instructions and demo videos are available
Recommend Electric Insect Killer & Glue Pad Insect Catcher different installation for the best result
Insect Killer away from sources of direct light competition, such as windows, doors and most important distractions area should be avoid for the best result
Don’t install Electric insect killer near by food preparation areas minim 2 meter distance required, we recommended to glue pad model more safe for cooking areas
Glue pad Insect Catcher units should be used in sensitive applications such as food preparation areas
The Purpose for killing House flies we recommend to keep unit on floor level for the best result
for Flying insects keep unit 3 meter height from ground level if you bought from other shopping sites then register the serial number on the warranty section
Shatterproof tubes offers more secure in sensitive areas by retaining broken glass pieces if the lamp is broken.
ensuring that you can choose option normal tubes and Sleeved lamps for your requirement,
Shatterproof lamps should be installed food preparation areas
We recommend that glue pads are changed every 1 or 2 month once,Glue pads are easy to replace
Wantrn India's Leading manufacturer for insect catchers Since 2011 -We Offer
Body Parts-Accessories -Extended Warranty-Door Service Pickup -3 Years Buy-Back Coverage
you can configure product specifications based on your requirement
Return & Replacement & Refund Claims
Register your return / Replacement on our self-service returns page in just 3 easy steps: Start Return
We have 14 Days free return policy
If you're not completely satisfied with any item you purchased from WANTRN, return it to us with proof of purchase within 14 days
Register your return on our self-service returns page in just 3 easy steps: Start Return
Compare other sites having 7 or 10 days we offer 2 weeks time after the delivery of the product
The return is free of charge for you within 14 Days during return period with the help of our returns page .
After registering your return, we will send all the necessary information and a prepaid return label to your e-mail inbox
The refund varies depending on the payment method and is made within 1 to 2 days of receipt of your return.
If it happens that your order arrived damaged, please contact us on 7871703000 to arrange for a new item to be sent out to you.
The refund varies depending on the payment method and is made within 1 to 2 days of receipt of your return.
How to Claim Warranty & Track Warranty
Track product by serial number : Track here
Raise ticket at Service Desk - product serial number required for warranty claims, during the warranty period free replacement parts will be offered without any cost - Start claim warranty
if you bought the product from wantrn - Go to my account - click on download product serial number and find product registration page then activate serial number, if you bought from other shopping sites then register the serial number - Register now
Active warranty status find here - Check here
Wantrn offers repair order option - Create a New order for Repair order
Yes - we offer all body parts, if broken condition simply replace the broken part and continue to use longer time
Yes - we offer all body parts, if broken condition simply replace the broken part and continue to use longer time
Yes - Raise a Service Ticket - Our Technician will be contact you directly and try to fix the problem
