Anxon believes in helping its customers as far as possible and has therefore a liberal cancellation policy.
Under this policy:
•Cancellations will be considered only if the request is made within 30 mins of placing an order.
However, the cancellation request will not be entertained if the orders have been communicated
to the vendors/merchants and they have initiated the process of shipping them.
•There is no cancellation of orders placed under the Same Day Delivery category.
•No cancellations are entertained for those products that the Anxon marketing team has
obtained on special occasions like Pongal, Diwali, Valentine’s Day etc.
These are limited-occasion offers and therefore cancellations are not possible.
•Anxon does not accept cancellation requests for insect killers
refund/replacement can be made if the customer establishes that the quality of the product delivered is not good.
•In case of receipt of damaged or defective consumer durable items and
nondurable items like tubes and other spare parts
please report the same to our Customer Service team.
The request will, however, be entertained once the merchant has checked
and determined the same at his own end.
This should be reported within 21 days of receipt of the products..
•In case you feel that the product received is not as shown
on the site or as per your expectations, you must bring it to
the notice of our customer service within 24 hours of receiving the product.
The Customer Service Team after looking into your complaint will take an appropriate decision.
•In case of complaints regarding products that come with a warranty from manufacturers,
please refer the issue to them.
Non Refund Policy
When you buy our products/services, Anxon Can not Refund your money for your purchase. If you are for any reason, not entirely happy with your purchase, please contact our sales team.