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Cancellation Policy

Cancellation & Refund Policy 


Anxon believes in helping its customers as far as possible and has therefore a liberal cancellation policy.


Under this policy:

• Anxon / WANTRN  is power to cancel the order without asking customer, order amount will be refunded customer account without any deductions , A consumer who has purchased our goods via an online platform or direct bank account via account transfer, Google Pay, UPI Mode, Credit Card all digitial mode payments  Anxon / WANTRN has the right to cancel the order and claim a refund without giving any reason


• ANXON / WANTRN has the authority to terminate customers' orders within a week without providing any explanations or notifying the customer. order amount will be refunded on same customer account 

•Customer also option for Cancellations request is made within 30 mins of placing an order. order will be cancelled and full amount refunded to customer account


•Anxon  accept cancellation requests for insect killers

refund/replacement can be made if the customer establishes that the quality of the product delivered is not good.


•In case of receipt of damaged or defective consumer durable items and

nondurable items like tubes and other spare parts

please report the same to our Customer Service team.

The request will, however, be entertained once the merchant has checked

and determined the same at his own end.

This should be reported within 21 days of receipt of the products..


•In case you feel that the product received is not as shown

on the site or as per your expectations, you must bring it to

the notice of our customer service within 24 hours of receiving the product.

The Customer Service Team after looking into your complaint will take an appropriate decision.


•In case of complaints regarding products that come with a warranty from manufacturers,

please refer the issue to them.


• Anxon / WANTRN  is power to cancell the order without asking customer, order amount will be refunded customer account without any deductions 

Product - FAQ

Choose Model - Click on Request Quote, you will receive offer details immediately and dispatch item on the same day

we recommended replacing UV lamps yearly once for the best result, in the market it's very difficult to find right accessories for replacing, you can buy all accessories from us, it's available on spare parts section

Raise a ticket to Service -Help desk there you will find instructions and demo videos are available

Recommend  Electric Insect Killer & Glue Pad Insect Catcher different  installation for the best result 

Insect Killer away from sources of direct light competition, such as windows, doors and most important distractions area should be avoid for the best result

Don’t install Electric insect killer near by food preparation areas minim 2 meter distance required, we recommended to glue pad model more safe for cooking areas 

Glue pad Insect Catcher units should be used in sensitive applications such as food preparation areas

The Purpose for killing House flies we recommend to keep unit on floor level for the best result

for Flying insects keep unit 3 meter height from ground level if you bought from other shopping sites then register the serial number on the warranty section

Shatterproof tubes offers more secure in sensitive areas by retaining broken glass pieces if the lamp is broken. 

ensuring that you can choose option normal tubes and Sleeved lamps for your requirement,

Shatterproof lamps should be installed food preparation areas

We recommend that glue pads are changed every 1 or 2 month once,Glue pads are easy to replace

Wantrn India's Leading manufacturer for insect catchers Since 2011 -We Offer

Body Parts-Accessories -Extended Warranty-Door Service Pickup -3 Years Buy-Back Coverage

you can configure product specifications based on your requirement

Return & Replacement & Refund Claims

Easy Return option available at My Account

Register your return / Replacement on our self-service returns page in just 3 easy steps:  Start Return

We have 14 Days free return policy

If you're not completely satisfied with any item you purchased from WANTRN, return it to us with proof of purchase within 14 days 

Register your return on our self-service returns page in just 3 easy steps:  Start Return

Compare other sites having 7 or 10 days we offer 2 weeks time after the delivery of the product

The return is free of charge for you within 14 Days during return period with the help of our returns page .

After registering your return, we will send all the necessary information and a prepaid return label to your e-mail inbox

The refund varies depending on the payment method and is made within 1 to 2 days of receipt of your return.

If it happens that your order arrived damaged, please contact us on 7871703000 to arrange for a new item to be sent out to you.

The refund varies depending on the payment method and is made within 1 to 2 days of receipt of your return.

How to Claim Warranty & Track Warranty

Track based on Product Serial number

Track product by serial number : Track here

Raise ticket at Service Desk - product serial number required for warranty claims, during the warranty period free replacement parts will be offered without any cost - Start claim warranty 

if you bought the product from wantrn - Go to my account - click on download product serial number and find product registration page then activate serial number, if you bought from other shopping sites then register the serial number - Register now

Active warranty status find here - Check here

Wantrn offers repair order option - Create a New order for Repair order 

Yes - we offer all body parts, if broken condition simply replace the broken part and continue to use longer time

Yes - we offer all body parts, if broken condition simply replace the broken part and continue to use longer time

Yes - Raise a Service Ticket - Our Technician will be contact you directly and try to fix the problem