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Delivery Information

Shipping & Delivery Policy – Products

 

Delivery  time : 7 to 10 Days Minimum Depend upon pin code serviceable area

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Anxon is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Anxon is in no way responsible for any damage to the order while in transit to the buyer. Payments Anxon is proud to use Payment Gateway Name for fast, easy and efficient secure payments. All major credit cards are accepted.


Shipping & Delivery Policy (Services)


Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our help desk on +917871203000


How the delivery charge is calculated for multiple units and some products


The shipping charge is based on the weight of the product. For multiple products ordered from the same category the program adds up the weight of all the units ordered and charges a single delivery fee.

One Pcs of Computer Mouse Shipping Charges comes up to Rs 70/- to allover India. However, the delivery fee is calculated separately when a customer orders different products. Thus, This is because the products are being sourced and shipped from different cities.

The minimum weight taken into account is 250gms for domestic shipments and 500gms for international shipments. There is a parcel surcharge applicable for consignments other than documents irrespective of weight of the shipments in case of international deliveries.

The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage.

Product - FAQ

Choose Model - Click on Request Quote, you will receive offer details immediately and dispatch item on the same day

we recommended replacing UV lamps yearly once for the best result, in the market it's very difficult to find right accessories for replacing, you can buy all accessories from us, it's available on spare parts section

Raise a ticket to Service -Help desk there you will find instructions and demo videos are available

Recommend  Electric Insect Killer & Glue Pad Insect Catcher different  installation for the best result 

Insect Killer away from sources of direct light competition, such as windows, doors and most important distractions area should be avoid for the best result

Don’t install Electric insect killer near by food preparation areas minim 2 meter distance required, we recommended to glue pad model more safe for cooking areas 

Glue pad Insect Catcher units should be used in sensitive applications such as food preparation areas

The Purpose for killing House flies we recommend to keep unit on floor level for the best result

for Flying insects keep unit 3 meter height from ground level if you bought from other shopping sites then register the serial number on the warranty section

Shatterproof tubes offers more secure in sensitive areas by retaining broken glass pieces if the lamp is broken. 

ensuring that you can choose option normal tubes and Sleeved lamps for your requirement,

Shatterproof lamps should be installed food preparation areas

We recommend that glue pads are changed every 1 or 2 month once,Glue pads are easy to replace

Wantrn India's Leading manufacturer for insect catchers Since 2011 -We Offer

Body Parts-Accessories -Extended Warranty-Door Service Pickup -3 Years Buy-Back Coverage

you can configure product specifications based on your requirement

Return & Replacement & Refund Claims

Easy Return option available at My Account

Register your return / Replacement on our self-service returns page in just 3 easy steps:  Start Return

We have 14 Days free return policy

If you're not completely satisfied with any item you purchased from WANTRN, return it to us with proof of purchase within 14 days 

Register your return on our self-service returns page in just 3 easy steps:  Start Return

Compare other sites having 7 or 10 days we offer 2 weeks time after the delivery of the product

The return is free of charge for you within 14 Days during return period with the help of our returns page .

After registering your return, we will send all the necessary information and a prepaid return label to your e-mail inbox

The refund varies depending on the payment method and is made within 1 to 2 days of receipt of your return.

If it happens that your order arrived damaged, please contact us on 7871703000 to arrange for a new item to be sent out to you.

The refund varies depending on the payment method and is made within 1 to 2 days of receipt of your return.

How to Claim Warranty & Track Warranty

Track based on Product Serial number

Track product by serial number : Track here

Raise ticket at Service Desk - product serial number required for warranty claims, during the warranty period free replacement parts will be offered without any cost - Start claim warranty 

if you bought the product from wantrn - Go to my account - click on download product serial number and find product registration page then activate serial number, if you bought from other shopping sites then register the serial number - Register now

Wantrn offers repair order option - Create a New order for Repair order 

Yes - we offer all body parts, if broken condition simply replace the broken part and continue to use longer time

Yes - we offer all body parts, if broken condition simply replace the broken part and continue to use longer time

Yes - Raise a Service Ticket - Our Technician will be contact you directly and try to fix the problem